This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When a patient calls to confirm his appointment time, the medical assistant must chart this call in ... (Read 109 times)

cartlidgeashley

  • Hero Member
  • *****
  • Posts: 572
on: Jun 25, 2018
When a patient calls to confirm his appointment time, the medical assistant must chart this call in the patient's medical record.
 
  Indicate whether the statement is true or false

Question 2

What is empathetic listening?
 
  What will be an ideal response?


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

CharlieArnold

  • Sr. Member
  • ****
  • Posts: 319
Reply #1 on: Jun 25, 2018
Answer to Question 1

FALSE
Heading: Calls That Typically Require No Charting
Learning Objective: 8.8

Answer to Question 2

Empathetic listening is making direct eye contact with the patient, nodding, and keeping an interested facial expression.


cartlidgeashley

  • Member
  • Posts: 572
Reply 2 on: Jun 25, 2018
YES! Correct, THANKS for helping me on my review

xoxo123

  • Member
  • Posts: 335
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

Acetaminophen (Tylenol) in overdose can seriously damage the liver. It should never be taken by people who use alcohol heavily; it can result in severe liver damage and even a condition requiring a liver transplant.

Did you know?

Alcohol acts as a diuretic. Eight ounces of water is needed to metabolize just 1 ounce of alcohol.

Did you know?

Autoimmune diseases occur when the immune system destroys its own healthy tissues. When this occurs, white blood cells cannot distinguish between pathogens and normal cells.

Did you know?

According to the National Institute of Environmental Health Sciences, lung disease is the third leading killer in the United States, responsible for one in seven deaths. It is the leading cause of death among infants under the age of one year.

Did you know?

Adults are resistant to the bacterium that causes Botulism. These bacteria thrive in honey – therefore, honey should never be given to infants since their immune systems are not yet resistant.

An example of a corrected chart notation. An example of a corrected chart notation.
Sample new patient registration form. Sample new patient registration form.
Categories of E&M Codes Used for Medical Office Services Categories of E&M Codes Used for Medical Office Services
Example of a patient’s ledger in practice management software. Example of a patient’s ledger in practice management software.
Chest X-ray of a patient with emphysema. Chest X-ray of a patient with emphysema.
Over time, cells acquire mutations. Two independently acquired mutations in the same cell may be suf Over time, cells acquire mutations. Two independently acquired mutations in the same cell may be suf
Video: Mechanisms of capillary exchange

For a complete list of videos, visit our video library