This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When a patient calls to confirm his appointment time, the medical assistant must chart this call in ... (Read 129 times)

cartlidgeashley

  • Hero Member
  • *****
  • Posts: 572
on: Jun 25, 2018
When a patient calls to confirm his appointment time, the medical assistant must chart this call in the patient's medical record.
 
  Indicate whether the statement is true or false

Question 2

What is empathetic listening?
 
  What will be an ideal response?


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

CharlieArnold

  • Sr. Member
  • ****
  • Posts: 319
Reply #1 on: Jun 25, 2018
Answer to Question 1

FALSE
Heading: Calls That Typically Require No Charting
Learning Objective: 8.8

Answer to Question 2

Empathetic listening is making direct eye contact with the patient, nodding, and keeping an interested facial expression.


cartlidgeashley

  • Member
  • Posts: 572
Reply 2 on: Jun 25, 2018
Great answer, keep it coming :)

ryhom

  • Member
  • Posts: 366
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

There can actually be a 25-hour time difference between certain locations in the world. The International Date Line passes between the islands of Samoa and American Samoa. It is not a straight line, but "zig-zags" around various island chains. Therefore, Samoa and nearby islands have one date, while American Samoa and nearby islands are one day behind. Daylight saving time is used in some islands, but not in others—further shifting the hours out of sync with natural time.

Did you know?

Intradermal injections are somewhat difficult to correctly administer because the skin layers are so thin that it is easy to accidentally punch through to the deeper subcutaneous layer.

Did you know?

People who have myopia, or nearsightedness, are not able to see objects at a distance but only up close. It occurs when the cornea is either curved too steeply, the eye is too long, or both. This condition is progressive and worsens with time. More than 100 million people in the United States are nearsighted, but only 20% of those are born with the condition. Diet, eye exercise, drug therapy, and corrective lenses can all help manage nearsightedness.

Did you know?

More than 2,500 barbiturates have been synthesized. At the height of their popularity, about 50 were marketed for human use.

Did you know?

The longest a person has survived after a heart transplant is 24 years.

Patient Position for Posterior Percussion Patient Position for Posterior Percussion
Patient education Patient education
Patient teaching: male genetalia assessment Patient teaching: male genetalia assessment
A medical records department. (Paper records are becoming obsolete, replaced by electronic records.) A medical records department. (Paper records are becoming obsolete, replaced by electronic records.)
Patient having glaucoma test. Patient having glaucoma test.
Fluidization - Reaction Rate Chart Fluidization - Reaction Rate Chart
Video: Leukemia

For a complete list of videos, visit our video library