This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When a patient calls to confirm his appointment time, the medical assistant must chart this call in ... (Read 86 times)

cartlidgeashley

  • Hero Member
  • *****
  • Posts: 572
on: Jun 25, 2018
When a patient calls to confirm his appointment time, the medical assistant must chart this call in the patient's medical record.
 
  Indicate whether the statement is true or false

Question 2

What is empathetic listening?
 
  What will be an ideal response?


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

CharlieArnold

  • Sr. Member
  • ****
  • Posts: 319
Reply #1 on: Jun 25, 2018
Answer to Question 1

FALSE
Heading: Calls That Typically Require No Charting
Learning Objective: 8.8

Answer to Question 2

Empathetic listening is making direct eye contact with the patient, nodding, and keeping an interested facial expression.


cartlidgeashley

  • Member
  • Posts: 572
Reply 2 on: Jun 25, 2018
Wow, this really help

peter

  • Member
  • Posts: 330
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

Coca-Cola originally used coca leaves and caffeine from the African kola nut. It was advertised as a therapeutic agent and "pickerupper." Eventually, its formulation was changed, and the coca leaves were removed because of the effects of regulation on cocaine-related products.

Did you know?

There used to be a metric calendar, as well as metric clocks. The metric calendar, or "French Republican Calendar" divided the year into 12 months, but each month was divided into three 10-day weeks. Each day had 10 decimal hours. Each hour had 100 decimal minutes. Due to lack of popularity, the metric clocks and calendars were ended in 1795, three years after they had been first marketed.

Did you know?

Children with strabismus (crossed eyes) can be treated. They are not able to outgrow this condition on their own, but with help, it can be more easily corrected at a younger age. It is important for infants to have eye examinations as early as possible in their development and then another at age 2 years.

Did you know?

Asthma is the most common chronic childhood disease in the world. Most children who develop asthma have symptoms before they are 5 years old.

Did you know?

According to the American College of Allergy, Asthma & Immunology, more than 50 million Americans have some kind of food allergy. Food allergies affect between 4 and 6% of children, and 4% of adults, according to the CDC. The most common food allergies include shellfish, peanuts, walnuts, fish, eggs, milk, and soy.

Remedies for insomnia include increased physical exercise and time spent outdoors. Remedies for insomnia include increased physical exercise and time spent outdoors.
Becoming a Certified Medical Assistant may demonstrate your commitment to the profession and the con Becoming a Certified Medical Assistant may demonstrate your commitment to the profession and the con
When young infants hold objects for a long period of time they eventually become habituated to them. When young infants hold objects for a long period of time they eventually become habituated to them.
A medical assistant should present a neat appearance and make it a habit to wear a smile. A medical assistant should present a neat appearance and make it a habit to wear a smile.
Milankovitch cycles interact over time Milankovitch cycles interact over time
Basic Chart of Food Chain Basic Chart of Food Chain
Video: What is Cholesterols? Introduction to Lipoproteins

For a complete list of videos, visit our video library