This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When a patient calls to confirm his appointment time, the medical assistant must chart this call in ... (Read 120 times)

cartlidgeashley

  • Hero Member
  • *****
  • Posts: 572
on: Jun 25, 2018
When a patient calls to confirm his appointment time, the medical assistant must chart this call in the patient's medical record.
 
  Indicate whether the statement is true or false

Question 2

What is empathetic listening?
 
  What will be an ideal response?


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

CharlieArnold

  • Sr. Member
  • ****
  • Posts: 319
Reply #1 on: Jun 25, 2018
Answer to Question 1

FALSE
Heading: Calls That Typically Require No Charting
Learning Objective: 8.8

Answer to Question 2

Empathetic listening is making direct eye contact with the patient, nodding, and keeping an interested facial expression.


cartlidgeashley

  • Member
  • Posts: 572
Reply 2 on: Jun 25, 2018
Thanks for the timely response, appreciate it

elyse44

  • Member
  • Posts: 319
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

Astigmatism is the most common vision problem. It may accompany nearsightedness or farsightedness. It is usually caused by an irregularly shaped cornea, but sometimes it is the result of an irregularly shaped lens. Either type can be corrected by eyeglasses, contact lenses, or refractive surgery.

Did you know?

In 2012, nearly 24 milliion Americans, aged 12 and older, had abused an illicit drug, according to the National Institute on Drug Abuse (NIDA).

Did you know?

There are major differences in the metabolism of morphine and the illegal drug heroin. Morphine mostly produces its CNS effects through m-receptors, and at k- and d-receptors. Heroin has a slight affinity for opiate receptors. Most of its actions are due to metabolism to active metabolites (6-acetylmorphine, morphine, and morphine-6-glucuronide).

Did you know?

Pubic lice (crabs) are usually spread through sexual contact. You cannot catch them by using a public toilet.

Did you know?

Liver spots have nothing whatsoever to do with the liver. They are a type of freckles commonly seen in older adults who have been out in the sun without sufficient sunscreen.

For ice massage, ice is frozen in a cylindrical container or a paper cup (A). The top half of the cu For ice massage, ice is frozen in a cylindrical container or a paper cup (A). The top half of the cu
A commercial eyewash station. In a medical office, the eyewash station is likely to be attached to a A commercial eyewash station. In a medical office, the eyewash station is likely to be attached to a
A patient examination room should be simple and efficiently designed. A patient examination room should be simple and efficiently designed.
Comparison of Paper Medical Records and Electronic Health Records Comparison of Paper Medical Records and Electronic Health Records
Amyloid plaques (stained blue) in the brain of a deceased patient who had Alzheimer’s disease. Amyloid plaques (stained blue) in the brain of a deceased patient who had Alzheimer’s disease.
Medical Hot Zone Entry Exclusion Criteria During Pre-Entry Check Medical Hot Zone Entry Exclusion Criteria During Pre-Entry Check
Video: The Hypothalamus: The Body's Thermostat (Human Thermostat)

For a complete list of videos, visit our video library