Which of the following statements is true regarding patient telephone use in the medical office?
A) Offices no longer provide telephones for patient use.
B) Cell phone use is eroding the practice of medical offices providing telephones for patient use.
C) Offices that provide phones for patient use usually allow patients to make long-distance calls.
D) Offices will typically allow patients to use the same phone as that used for receiving incoming calls.
Question 2
Toll-free telephone numbers typically begin with all of the following except:
A) 1-800.
B) 1-900.
C) 1-888.
D) 1-866.
Patient wearing an abularm
Building competency in patient centered care
Regular staff meetings increase the efficiency of the medical office staff.
Patient Teaching Methods Cont.
Reputable Websites for Patient Education
Common patient positions.