Telephone messages should include all of the following ...

[kellyjaisingh]

Telephone messages should include all of the following information except the:
 
  A) name, area code, and phone number where the caller can be reached.
  B) date, time, and nature or reason for the call.
  C) time the recipient of the message will return the call.
  D) name of the party the caller is trying to reach.

Question 2

A triage notebook contains:
 
  A) a list of angry, emotional, or disabled patients.
  B) calls from patients with emergencies.
  C) physician numbers.
  D) patient numbers.

[babybsemail]

Answer to Question 1

C

Answer to Question 2

B