Author Question: What telephone features are programmed to call patients with electronic appointment reminders? A) ... (Read 46 times)

Brittanyd9008 · **on:** Jun 25, 2018

What telephone features are programmed to call patients with electronic appointment reminders?

A) Automatic redial in reverse
B) Automated appointment reminders
C) Call forwarding
D) TTY

Question 2

All of the following can interfere with good telephone communication except:

A) poor cell phone or phone reception.
B) answering the phone with a smile.
C) arguing with callers, use of slang, and negative remarks.
D) speech-impaired patient, hearing-impaired patient, or verbal abuse.