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Author Question: What telephone features are programmed to call patients with electronic appointment reminders? A) ... (Read 88 times)

Brittanyd9008

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on: Jun 25, 2018
What telephone features are programmed to call patients with electronic appointment reminders?
 
  A) Automatic redial in reverse
  B) Automated appointment reminders
  C) Call forwarding
  D) TTY

Question 2

All of the following can interfere with good telephone communication except:
 
  A) poor cell phone or phone reception.
  B) answering the phone with a smile.
  C) arguing with callers, use of slang, and negative remarks.
  D) speech-impaired patient, hearing-impaired patient, or verbal abuse.


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sultansheikh

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Reply #1 on: Jun 25, 2018
Answer to Question 1

B

Answer to Question 2

B


Brittanyd9008

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Reply 2 on: Jun 25, 2018
Excellent

peter

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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