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Author Question: Crucial to all telephone communication between the medical office and patient is: A) voicemail. ... (Read 71 times)

sabina

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Crucial to all telephone communication between the medical office and patient is:
 
  A) voicemail.
  B) the hold feature.
  C) confidentiality.
  D) telephone features.

Question 2

When leaving messages for patients, the medical assistant should leave all of the following information except:
 
  A) physician's name.
  B) medical information.
  C) office telephone number and extension.
  D) office hours.



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ryhom

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Answer to Question 1

C

Answer to Question 2

B





 

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