Author Question: In an office using an electronic health record, the medical assistant must also have the patient's ... (Read 102 times)

altibaby · **on:** Jun 25, 2018

In an office using an electronic health record, the medical assistant must also have the patient's paper medical record open prior to making the call.

Indicate whether the statement is true or false

Question 2

A medical office may refer to several telephone books that cover the surrounding areas when the office is located in a metropolitan area.

Indicate whether the statement is true or false

elizabethrperez · **Reply #1 on:** Jun 25, 2018

Answer to Question 1

FALSE
Heading: Calling Patients
Learning Objective: 8.10

Answer to Question 2

TRUE
Heading: Using a Telephone Directory
Learning Objective: 8.11