This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Phone menus are designed to: A) increase efficiency B) route all calls to a central operator C) ... (Read 401 times)

K@

  • Hero Member
  • *****
  • Posts: 608
on: Jun 25, 2018
Phone menus are designed to:
 A) increase efficiency
  B) route all calls to a central operator
  C) disconnect the caller if none of the menu options apply to the call
  D) keep the caller on hold

Question 2

If a caller makes threats, you should:
 A) hang up immediately
  B) hand the phone over to your supervisor
  C) document the information about the caller and the threat and end the call
  D) try to calm the caller or wait until he or she hangs up


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

briezy

  • Sr. Member
  • ****
  • Posts: 347
Reply #1 on: Jun 25, 2018
Answer to Question 1

A

Answer to Question 2

C


K@

  • Member
  • Posts: 608
Reply 2 on: Jun 25, 2018
Gracias!

raenoj

  • Member
  • Posts: 340
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

Persons who overdose with cardiac glycosides have a better chance of overall survival if they can survive the first 24 hours after the overdose.

Did you know?

During the twentieth century, a variant of the metric system was used in Russia and France in which the base unit of mass was the tonne. Instead of kilograms, this system used millitonnes (mt).

Did you know?

Bisphosphonates were first developed in the nineteenth century. They were first investigated for use in disorders of bone metabolism in the 1960s. They are now used clinically for the treatment of osteoporosis, Paget's disease, bone metastasis, multiple myeloma, and other conditions that feature bone fragility.

Did you know?

Your skin wrinkles if you stay in the bathtub a long time because the outermost layer of skin (which consists of dead keratin) swells when it absorbs water. It is tightly attached to the skin below it, so it compensates for the increased area by wrinkling. This happens to the hands and feet because they have the thickest layer of dead keratin cells.

Did you know?

Bacteria have been found alive in a lake buried one half mile under ice in Antarctica.

Rotation Rotation–Moving a body part around a central axis. Rotation Rotation–Moving a body part around a central axis.
Central portal of the west facade, Reims Cathedral, France. Central portal of the west facade, Reims Cathedral, France.
Barriers that a drug administered by the oral route must cross before interacting with a target ... Barriers that a drug administered by the oral route must cross before interacting with a target ...
Selected Central Nervous System Neurotransmitters and Their Functions Selected Central Nervous System Neurotransmitters and Their Functions
Major Degenerative Diseases of the Central Nervous System Major Degenerative Diseases of the Central Nervous System
A high-performance aftermarket air filter often can increase airflow into the engine for more ... A high-performance aftermarket air filter often can increase airflow into the engine for more ...
Video: Otitis Media

For a complete list of videos, visit our video library