At times, patients may not be able to pay their medical bills for various reasons. What can medical assistants do to assist them with this?
a. Nothing. Laws require patients to pay their bills in full.
b. Make financial arrangements with patients, allowing full payment for services provided.
c. Allow patients to pay a reduced amount.
d. Tell patients their future visits will not be allowed until bills are paid in full.
Question 2
It is important that a fluoride tray extend far beyond the most posterior tooth because the fluoride will flow to the back of the tray.
a. True
b. False
Indicate whether the statement is true or false
Patients should be encouraged to bring to their health care visit all the substances that they take,
Maxine Williams was the founder and first president of the AAMA. Printed with permission of American
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Medical assistant working in a front office area of a medical office.
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