This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When handling problem calls, which of the following is NOT an appropriate action for the medical ... (Read 160 times)

Mr3Hunna

  • Hero Member
  • *****
  • Posts: 536
on: Jun 25, 2018
When handling problem calls, which of the following is NOT an appropriate action for the medical assistant to use in order to help the caller calm down?
 a. Listen to what is upsetting the caller.
  b. Immediately tell them how you can help them.
  c. Defuse the situation.
  d. Remain calm and in control.

Question 2

A variety of influences shape our thoughts and feelings about death and dying, including family, religion or spirituality, the media, society, and life experiences.
 a. True
  b. False
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

otokexnaru

  • Sr. Member
  • ****
  • Posts: 314
Reply #1 on: Jun 25, 2018
Answer to Question 1

b

Answer to Question 2

True


Mr3Hunna

  • Member
  • Posts: 536
Reply 2 on: Jun 25, 2018
YES! Correct, THANKS for helping me on my review

LegendaryAnswers

  • Member
  • Posts: 341
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

In most climates, 8 to 10 glasses of water per day is recommended for adults. The best indicator for adequate fluid intake is frequent, clear urination.

Did you know?

Asthma occurs in one in 11 children and in one in 12 adults. African Americans and Latinos have a higher risk for developing asthma than other groups.

Did you know?

Amphetamine poisoning can cause intravascular coagulation, circulatory collapse, rhabdomyolysis, ischemic colitis, acute psychosis, hyperthermia, respiratory distress syndrome, and pericarditis.

Did you know?

The FDA recognizes 118 routes of administration.

Did you know?

The term bacteria was devised in the 19th century by German biologist Ferdinand Cohn. He based it on the Greek word "bakterion" meaning a small rod or staff. Cohn is considered to be the father of modern bacteriology.

CPT Modifiers Used for Medical Office Services CPT Modifiers Used for Medical Office Services
How prefixes and suffixes can be combined with a word root to form many medical terms. How prefixes and suffixes can be combined with a word root to form many medical terms.
When removing spark plugs, it is wise to arrange them so that they can be compared and any problem ... When removing spark plugs, it is wise to arrange them so that they can be compared and any problem ...
Reacting to Medical Treatments Reacting to Medical Treatments
Trig Problem Trig Problem
Chem problem calculated Chem problem calculated
Video: Properties of macromolecules (Explained with No Audio)

For a complete list of videos, visit our video library