This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When handling problem calls, which of the following is NOT an appropriate action for the medical ... (Read 161 times)

Mr3Hunna

  • Hero Member
  • *****
  • Posts: 536
on: Jun 25, 2018
When handling problem calls, which of the following is NOT an appropriate action for the medical assistant to use in order to help the caller calm down?
 a. Listen to what is upsetting the caller.
  b. Immediately tell them how you can help them.
  c. Defuse the situation.
  d. Remain calm and in control.

Question 2

A variety of influences shape our thoughts and feelings about death and dying, including family, religion or spirituality, the media, society, and life experiences.
 a. True
  b. False
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

otokexnaru

  • Sr. Member
  • ****
  • Posts: 314
Reply #1 on: Jun 25, 2018
Answer to Question 1

b

Answer to Question 2

True


Mr3Hunna

  • Member
  • Posts: 536
Reply 2 on: Jun 25, 2018
Wow, this really help

aliotak

  • Member
  • Posts: 326
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

Egg cells are about the size of a grain of sand. They are formed inside of a female's ovaries before she is even born.

Did you know?

Medications that are definitely not safe to take when breastfeeding include radioactive drugs, antimetabolites, some cancer (chemotherapy) agents, bromocriptine, ergotamine, methotrexate, and cyclosporine.

Did you know?

The Romans did not use numerals to indicate fractions but instead used words to indicate parts of a whole.

Did you know?

A seasonal flu vaccine is the best way to reduce the chances you will get seasonal influenza and spread it to others.

Did you know?

Vaccines cause herd immunity. If the majority of people in a community have been vaccinated against a disease, an unvaccinated person is less likely to get the disease since others are less likely to become sick from it and spread the disease.

Using alert labels enables the medical staff to quickly identify important information such as ... Using alert labels enables the medical staff to quickly identify important information such as ...
Mechanisms of action of antidepressants: (a) In adrenergic and serotonergic neurons the activity of ... Mechanisms of action of antidepressants: (a) In adrenergic and serotonergic neurons the activity of ...
Scheme for action of the E. coli clamp loader Scheme for action of the E. coli clamp loader
Identification of the numbers in the Word Problem Identification of the numbers in the Word Problem
Consider the following hypothesis problem. n = 30 H0: 2 = 500 s2 = 625 Ha: 2 500 The test ... Consider the following hypothesis problem. n = 30 H0: 2 = 500 s2 = 625 Ha: 2 500 The test ...
problem problem
Video: Glucose anabolism reactions: Glycogenolysis and Gluconeogenesis

For a complete list of videos, visit our video library