This topic contains a solution. Click here to go to the answer

Author Question: An added step for customer service in taking phone messages for a specific person is to A. make ... (Read 180 times)

DyllonKazuo

  • Hero Member
  • *****
  • Posts: 565
An added step for customer service in taking phone messages for a specific person is to
 
  A. make sure the person getting the message wants to speak to the caller.
  B. check the patient medical record for a reason the caller wants to speak to the person.
  C. leave the message on the physician's voicemail.
  D. inform the caller of any known delays in that person returning their call.

Question 2

________ software allows users to create things such as spreadsheets, documents, or presentations.
 
  a. Operating
  b. Word processing
  c. Windows operating
  d. Application



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

macagn

  • Sr. Member
  • ****
  • Posts: 345
Answer to Question 1

D.inform the caller of any known delays in that person returning their call.

Answer to Question 2

d




DyllonKazuo

  • Member
  • Posts: 565
Reply 2 on: Jun 25, 2018
Great answer, keep it coming :)


Viet Thy

  • Member
  • Posts: 329
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

Did you know?

The use of salicylates dates back 2,500 years to Hippocrates’s recommendation of willow bark (from which a salicylate is derived) as an aid to the pains of childbirth. However, overdosage of salicylates can harm body fluids, electrolytes, the CNS, the GI tract, the ears, the lungs, the blood, the liver, and the kidneys and cause coma or death.

Did you know?

In most climates, 8 to 10 glasses of water per day is recommended for adults. The best indicator for adequate fluid intake is frequent, clear urination.

Did you know?

Carbamazepine can interfere with the results of home pregnancy tests. If you are taking carbamazepine, do not try to test for pregnancy at home.

Did you know?

It is believed that the Incas used anesthesia. Evidence supports the theory that shamans chewed cocoa leaves and drilled holes into the heads of patients (letting evil spirits escape), spitting into the wounds they made. The mixture of cocaine, saliva, and resin numbed the site enough to allow hours of drilling.

Did you know?

Automated pill dispensing systems have alarms to alert patients when the correct dosing time has arrived. Most systems work with many varieties of medications, so patients who are taking a variety of drugs can still be in control of their dose regimen.

For a complete list of videos, visit our video library