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Author Question: When scheduling, what should be kept in mind about the use of equipment in the office? What will ... (Read 21 times)

penguins

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When scheduling, what should be kept in mind about the use of equipment in the office?
 
  What will be an ideal response?

Question 2

________ When the medical office telephone rings, it is important that you answer the telephone quickly, usually by the third ring, and with a friendly, professional greeting.
 
  Indicate whether the statement is true or false



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AmberC1996

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Answer to Question 1

When only one staff member performs a certain procedure or test, the receptionist must keep that person's availability in mind when scheduling appointments. For example, if the office has only one electrocardiogram (ECG) machine, it would be inappropriate for the receptionist to schedule two patients who need the machine at once.

Answer to Question 2

True





 

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