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Author Question: ________ If the receptionist is on the telephone when a patient enters, then looking up and smiling ... (Read 51 times)

shofmannx20

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on: Jun 25, 2018
________ If the receptionist is on the telephone when a patient enters, then looking up and smiling is a good way to acknowledge the patient's presence.
 
  Indicate whether the statement is true or false

Question 2

What is one way of verifying the correct patient if two patients have the same first and last names?
 
  What will be an ideal response?


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kingdude89

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Reply #1 on: Jun 25, 2018
Answer to Question 1

True

Answer to Question 2

Patient birthdate is one way to differentiate the files.


shofmannx20

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Reply 2 on: Jun 25, 2018
Thanks for the timely response, appreciate it

xiaomengxian

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Reply 3 on: Yesterday
Excellent

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