Conversations with patients about amounts owed the office after ...

[Melani1276]

Conversations with patients about amounts owed the office after insurance has been paid should be
 
  A. documented in a memorandum for the billing office.
  B. documented in the medical record.
  C. documented on the patient registration form
  D. frequent.

Question 2

What is a clue that the office team needs to reevaluate the appointment scheduling process?
 
  A. Multiple irritated patients related to service complaints
  B. One of the staff wants to change hisschedule
  C. A doctor is going on vacation
  D. The telephone system is down for repairs

[blakeserpa]

Answer to Question 1

B.documented in the medical record.

Answer to Question 2

A.Multiple irritated patients related to service complaints

[Melani1276]

Great answer, keep it coming

[kishoreddi]

Thanks for the timely response, appreciate it