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Author Question: Conversations with patients about amounts owed the office after insurance has been paid should be ... (Read 64 times)

Melani1276

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on: Jun 25, 2018
Conversations with patients about amounts owed the office after insurance has been paid should be
 
  A. documented in a memorandum for the billing office.
  B. documented in the medical record.
  C. documented on the patient registration form
  D. frequent.

Question 2

What is a clue that the office team needs to reevaluate the appointment scheduling process?
 
  A. Multiple irritated patients related to service complaints
  B. One of the staff wants to change hisschedule
  C. A doctor is going on vacation
  D. The telephone system is down for repairs


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blakeserpa

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Reply #1 on: Jun 25, 2018
Answer to Question 1

B.documented in the medical record.

Answer to Question 2

A.Multiple irritated patients related to service complaints


Melani1276

  • Member
  • Posts: 516
Reply 2 on: Jun 25, 2018
Great answer, keep it coming :)

elyse44

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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