A client asks the nurse if the staff members make many mistakes ...

[Caiter2013]

A client asks the nurse if the staff members make many mistakes because there are so many posters and signs about safety on the walls. Which response by the nurse is most appropriate?
 
  A) We want the public to know we are trying to be safe.
  B) Clinic staff members require frequent reminders about client safety.
  C) National safety goals focus on the individual making the error.
  D) National safety goals seek prevention of injury.

Question 2

The nurse is providing discharge instructions about medications and exercise to a client with congestive heart failure. Which action by the nurse ensures that the client is fully informed?
 
  A) Make sure a relative attends the discharge teaching session.
  B) Repeat the discharge teaching sessions twice.
  C) Ask the physician to reinforce teaching prior to discharging the client.
  D) Print the discharge instructions and hand them to the client prior to discharge.

[cpetit11]

Answer to Question 1

Answer: D

National Patient Safety Goals are focused on solutions to safety issues and prevention of further injuries. Instead of focusing on the individual who made the error, the goals focus on finding ways to prevent that error from happening again. The staff members should not need to be reminded about safety, as safety should be the culture of health care. Healthcare agencies want the public to know about their safety promotions, but that is not the goal of the program.

Answer to Question 2

Answer: D

Most hospitals and agencies have computer-generated discharge instructions that the nurse can print to give the client to refer to when at home. This not only prevents calls, but gives the client confidence. Repeating the instructions does not help the client at home. Relatives can forget as easily as the client. It is not the physician's place to reinforce teaching.

[Caiter2013]

Excellent

[ktidd]

Wow, this really help