This topic contains a solution. Click here to go to the answer

Author Question: Which of the following is accurate? a. Most Fortune 500 companies lose 50 percent of their customers ... (Read 101 times)

CQXA

  • Hero Member
  • *****
  • Posts: 546
Which of the following is accurate?
 a. Most Fortune 500 companies lose 50 percent of their customers within five years.
 b. The average company communicates only four times per year with their customers.
 c. It costs 7 to 10 times more to acquire a new customer than it does to retain an existing customer.
 d. A 5 percent increase in customer retention can increase profits 25 to 125 percent.
 e. All of these choices are true statements.

Question 2

Telescoping error is the tendency to remember an event as having occurred more recently than it did.
 a. True
  b. False
 Indicate whether the statement is true or false



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

mammy1697

  • Sr. Member
  • ****
  • Posts: 341
Answer to Question 1

e

Answer to Question 2

True




CQXA

  • Member
  • Posts: 546
Reply 2 on: Jun 28, 2018
:D TYSM


apple

  • Member
  • Posts: 352
Reply 3 on: Yesterday
Wow, this really help

 

Did you know?

The Babylonians wrote numbers in a system that used 60 as the base value rather than the number 10. They did not have a symbol for "zero."

Did you know?

The eye muscles are the most active muscles in the whole body. The external muscles that move the eyes are the strongest muscles in the human body for the job they have to do. They are 100 times more powerful than they need to be.

Did you know?

To prove that stomach ulcers were caused by bacteria and not by stress, a researcher consumed an entire laboratory beaker full of bacterial culture. After this, he did indeed develop stomach ulcers, and won the Nobel Prize for his discovery.

Did you know?

Malaria mortality rates are falling. Increased malaria prevention and control measures have greatly improved these rates. Since 2000, malaria mortality rates have fallen globally by 60% among all age groups, and by 65% among children under age 5.

Did you know?

In inpatient settings, adverse drug events account for an estimated one in three of all hospital adverse events. They affect approximately 2 million hospital stays every year, and prolong hospital stays by between one and five days.

For a complete list of videos, visit our video library