Author Question: Customer value represents a business customer's assessment of core and add-on benefits received. ... (Read 266 times)

theo · **on:** Jun 28, 2018

Customer value represents a business customer's assessment of core and add-on benefits received.

Indicate whether the statement is true or false

Question 2

High structure is most useful when
a. possible replies are well known.
b. for obtaining factual information.
c. for assessing attitudes about things that people know something about.
d. All of the above.
e. Both a and b.