« previous next »

Author Question: The most wide used component of a firm's service quality information system that is used to identify ... (Read 71 times)

tatyanajohnson

  • Hero Member
  • *****
  • Posts: 569
on: Jun 28, 2018
The most wide used component of a firm's service quality information system that is used to identify areas of information to be collected in subsequent survey research is:
 a. after-sales surveys.
 b. mystery shopping.
 c. focus group interviews.
 d. employee surveys.

Question 2

Putting systems in place that provide marketing research data on an ongoing basis is called:
 a. The project approach.
  b. The systems approach.
  c. The automated approach.
  d. The repetitive approach.
  e. The scientific approach.


mathjasmine

  • Sr. Member
  • ****
  • Posts: 312
Reply #1 on: Jun 28, 2018
Answer to Question 1

c

Answer to Question 2

b


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Many medications that are used to treat infertility are injected subcutaneously. This is easy to do using the anterior abdomen as the site of injection but avoiding the area directly around the belly button.

Did you know?

A serious new warning has been established for pregnant women against taking ACE inhibitors during pregnancy. In the study, the risk of major birth defects in children whose mothers took ACE inhibitors during the first trimester was nearly three times higher than in children whose mothers didn't take ACE inhibitors. Physicians can prescribe alternative medications for pregnant women who have symptoms of high blood pressure.

Did you know?

The highest suicide rate in the United States is among people ages 65 years and older. Almost 15% of people in this age group commit suicide every year.

Did you know?

Nitroglycerin is used to alleviate various heart-related conditions, and it is also the chief component of dynamite (but mixed in a solid clay base to stabilize it).

Did you know?

Critical care patients are twice as likely to receive the wrong medication. Of these errors, 20% are life-threatening, and 42% require additional life-sustaining treatments.

Digestive system. Digestive system.
Disorders of the Cardiovascular System Disorders of the Cardiovascular System
Functional divisions of the nervous system. Functional divisions of the nervous system.
A typical evaporative emission control system. Note that when the computer turns on the canister ... A typical evaporative emission control system. Note that when the computer turns on the canister ...
The system of naming chromosome bands. Each autosome is numbered from 1 to 22. The sex chromosomes a The system of naming chromosome bands. Each autosome is numbered from 1 to 22. The sex chromosomes a
The Dual Court System The Dual Court System
Video: Summary of female reproductive cycle days 1-28

For a complete list of videos, visit our video library