Answer to Question 1
B
Answer to Question 2
Employees forced to deal with ethical issues on a continuous basis frequently suffer from:
job-related tension.
frustration.
anxiety.
ineffective performance (i.e., reduced sales and reduced profits).
turnover intentions.
lower job satisfaction.
In addition to the personal effects of ethical misconduct, the organization as a whole suffers. Ethical improprieties have also been linked to:
customer dissatisfaction (loss of sales).
unfavorable word-of-mouth publicity for the organization.
negative public images for the entire industry.