This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Even though salespeople are rarely responsible for installation, which of the following is a reason ... (Read 72 times)

james

  • Hero Member
  • *****
  • Posts: 573
on: Jun 28, 2018
Even though salespeople are rarely responsible for installation, which of the following is a reason for them to be present when their products are being installed?
 A) This allows the salesperson the opportunity to sell the customer additional products.
  B) Installation teams usually do not possess the same relational skills that salespeople do.
  C) The salesperson may have to cover up installation- or order-processing mistakes.
  D) The salesperson can refer other salespeople to the buyer for additional follow-up sessions.
  E) This allows the salesperson to ask for a testimonial for future sales dialogues.

Question 2

While other defector types are primarily externally driven, these defectors leave as a result of problems with the internal operations of the firm.
 A) price defectors
  B) product defectors
  C) service defectors
  D) market defectors
  E) technological defectors


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

gasdhashg

  • Sr. Member
  • ****
  • Posts: 335
Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

C


james

  • Member
  • Posts: 573
Reply 2 on: Jun 28, 2018
YES! Correct, THANKS for helping me on my review

connor417

  • Member
  • Posts: 329
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

The heart is located in the center of the chest, with part of it tipped slightly so that it taps against the left side of the chest.

Did you know?

Tobacco depletes the body of vitamins A, C, and E, which can result in any of the following: dry hair, dry skin, dry eyes, poor growth, night blindness, abscesses, insomnia, fatigue, reproductive system problems, sinusitis, pneumonia, frequent respiratory problems, skin disorders, weight loss, rickets, osteomalacia, nervousness, muscle spasms, leg cramps, extremity numbness, bone malformations, decayed teeth, difficulty in walking, irritability, restlessness, profuse sweating, increased uric acid (gout), joint damage, damaged red blood cells, destruction of nerves, infertility, miscarriage, and many types of cancer.

Did you know?

The most destructive flu epidemic of all times in recorded history occurred in 1918, with approximately 20 million deaths worldwide.

Did you know?

Hyperthyroidism leads to an increased rate of metabolism and affects about 1% of women but only 0.1% of men. For most people, this increased metabolic rate causes the thyroid gland to become enlarged (known as a goiter).

Did you know?

There used to be a metric calendar, as well as metric clocks. The metric calendar, or "French Republican Calendar" divided the year into 12 months, but each month was divided into three 10-day weeks. Each day had 10 decimal hours. Each hour had 100 decimal minutes. Due to lack of popularity, the metric clocks and calendars were ended in 1795, three years after they had been first marketed.

A harbour porpoise at an aquarium. In the wild, porpoises rarely jump out of the water. A harbour porpoise at an aquarium. In the wild, porpoises rarely jump out of the water.
Basal cell carcinoma, a frequent type of skin cancer that rarely metastasizes. Basal cell carcinoma, a frequent type of skin cancer that rarely metastasizes.
The Taung Child, the first of the australopithecines to be discovered, is the type specimen for Aust The Taung Child, the first of the australopithecines to be discovered, is the type specimen for Aust
The reason I selected this photo is to illustrate how seriously we must take all preaching of hatred ... The reason I selected this photo is to illustrate how seriously we must take all preaching of hatred ...
An air ratchet is a very useful tool that allows fast removal and installation of fasteners, ... An air ratchet is a very useful tool that allows fast removal and installation of fasteners, ...
The reason why I do not study The reason why I do not study
Video: Protein digestion - stomach & small intestine

For a complete list of videos, visit our video library