« previous next »

Author Question: Although appropriate within the manufacturing sector, which of the following does NOT work well ... (Read 178 times)

strangeaffliction

  • Hero Member
  • *****
  • Posts: 660
on: Jun 28, 2018
Although appropriate within the manufacturing sector, which of the following does NOT work well within the service sector?
 A) implicit guarantees
  B) defection management
  C) zero defects model
  D) zero defections model
  E) conquest marketing

Question 2

Which of the following relationship strategies is most likely to be used by a health club as it tries to create social bonds with its clientele?
 A) membership programs
  B) coupons
  C) personalized training
  D) customer reminder notifications
  E) family discount programs


jrpg123456

  • Sr. Member
  • ****
  • Posts: 317
Reply #1 on: Jun 28, 2018
Answer to Question 1

C

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Aspirin may benefit 11 different cancers, including those of the colon, pancreas, lungs, prostate, breasts, and leukemia.

Did you know?

People about to have surgery must tell their health care providers about all supplements they take.

Did you know?

Urine turns bright yellow if larger than normal amounts of certain substances are consumed; one of these substances is asparagus.

Did you know?

Interferon was scarce and expensive until 1980, when the interferon gene was inserted into bacteria using recombinant DNA technology, allowing for mass cultivation and purification from bacterial cultures.

Did you know?

Many people have small pouches in their colons that bulge outward through weak spots. Each pouch is called a diverticulum. About 10% of Americans older than age 40 years have diverticulosis, which, when the pouches become infected or inflamed, is called diverticulitis. The main cause of diverticular disease is a low-fiber diet.

The immune system has several different components that work in concert. The immune system has several different components that work in concert.
Shortly after his death, George Washington had already become myth—part Moses, part angel—in this wo Shortly after his death, George Washington had already become myth—part Moses, part angel—in this wo
Work and Gender: Women at Work in India Work and Gender: Women at Work in India
Work and Gender: Women at Work in India Work and Gender: Women at Work in India
Work and Gender: Women at Work in India Work and Gender: Women at Work in India
home work question home work question
Video: The Lac Operon in E. Coli

For a complete list of videos, visit our video library