This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: ____ refers to the service firm's commitment to providing its services in a timely manner. A) ... (Read 257 times)

JMatthes

  • Hero Member
  • *****
  • Posts: 578
on: Jun 28, 2018
____ refers to the service firm's commitment to providing its services in a timely manner.
 A) Tangibles
  B) Empathy
  C) Responsiveness
  D) Assurance
  E) Reliability

Question 2

Essentially, having a climate of ethics and social responsibility is all about creating trust among a firm's stakeholders. To gain trust, the firm and its employees must continuously uphold:
 A) their commitment to strategic philanthropy.
  B) their standards of integrity.
  C) the firm's right and responsibility to be profitable.
  D) their standards of fair competition in the marketplace.
  E) their legal responsibilities.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

pallen55

  • Sr. Member
  • ****
  • Posts: 331
Reply #1 on: Jun 28, 2018
Answer to Question 1

C

Answer to Question 2

B


JMatthes

  • Member
  • Posts: 578
Reply 2 on: Jun 28, 2018
YES! Correct, THANKS for helping me on my review

ricroger

  • Member
  • Posts: 352
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

The shortest mature adult human of whom there is independent evidence was Gul Mohammed in India. In 1990, he was measured in New Delhi and stood 22.5 inches tall.

Did you know?

More than 4.4billion prescriptions were dispensed within the United States in 2016.

Did you know?

Atropine was named after the Greek goddess Atropos, the oldest and ugliest of the three sisters known as the Fates, who controlled the destiny of men.

Did you know?

The top 10 most important tips that will help you grow old gracefully include (1) quit smoking, (2) keep your weight down, (3) take supplements, (4) skip a meal each day or fast 1 day per week, (5) get a pet, (6) get medical help for chronic pain, (7) walk regularly, (8) reduce arguments, (9) put live plants in your living space, and (10) do some weight training.

Did you know?

Autoimmune diseases occur when the immune system destroys its own healthy tissues. When this occurs, white blood cells cannot distinguish between pathogens and normal cells.

The Two-Step Persuasion Technique to Encourage Community Service The Two-Step Persuasion Technique to Encourage Community Service
Socrates's commitment to rational inquiry lived on through his disciples and became the ... Socrates's commitment to rational inquiry lived on through his disciples and became the ...
Temperament refers to stable differences in the emotional reactions of different children to similar ... Temperament refers to stable differences in the emotional reactions of different children to similar ...
Beezus is planning on freelancing their tutoring services to save up for the new commercial ... Beezus is planning on freelancing their tutoring services to save up for the new commercial ...
A random sample of 87 airline pilots recruited by an airline service had an average yearly ... A random sample of 87 airline pilots recruited by an airline service had an average yearly ...
An electrician charges a flat fee of $90 for a home service call. In addition he charges $25 ... An electrician charges a flat fee of $90 for a home service call. In addition he charges $25 ...
Video: Structures that affect circulation - kidneys and blood volume and skeletal muscle pumping

For a complete list of videos, visit our video library