This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The statement I'm concerned that if we ever have trouble with a copier we have bought from your ... (Read 11 times)

hubes95

  • Hero Member
  • *****
  • Posts: 561
on: Jun 28, 2018
The statement I'm concerned that if we ever have trouble with a copier we have bought from your company, you won't service it in a timely fashion is an example of a product objection.
 
 Indicate whether the statement is true or false

Question 2

The ____ gap is the difference between the service the firm promises to deliver through its external communications and the service it actually delivers to its customers.
 A) knowledge
  B) standards
  C) delivery
  D) communications
  E) service


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

adammoses97

  • Sr. Member
  • ****
  • Posts: 337
Reply #1 on: Jun 28, 2018
Answer to Question 1

False

Answer to Question 2

D


hubes95

  • Member
  • Posts: 561
Reply 2 on: Jun 28, 2018
Thanks for the timely response, appreciate it

kthug

  • Member
  • Posts: 332
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

Asthma attacks and symptoms usually get started by specific triggers (such as viruses, allergies, gases, and air particles). You should talk to your doctor about these triggers and find ways to avoid or get rid of them.

Did you know?

Alzheimer's disease affects only about 10% of people older than 65 years of age. Most forms of decreased mental function and dementia are caused by disuse (letting the mind get lazy).

Did you know?

Illicit drug use costs the United States approximately $181 billion every year.

Did you know?

Limit intake of red meat and dairy products made with whole milk. Choose skim milk, low-fat or fat-free dairy products. Limit fried food. Use healthy oils when cooking.

Did you know?

Women are 50% to 75% more likely than men to experience an adverse drug reaction.

This is the first portrait of George Washington, painted by John Gadsby Chapman. Washington’s right This is the first portrait of George Washington, painted by John Gadsby Chapman. Washington’s right
It is important to act concerned when a patient is upset. It is important to act concerned when a patient is upset.
economic question (having trouble) economic question (having trouble)
economic question (having trouble) economic question (having trouble)
economic question (having trouble) economic question (having trouble)
A bank statement shows a balance of $2,970.31 The check register of the account owner shows an ... A bank statement shows a balance of $2,970.31 The check register of the account owner shows an ...
Video: Action potentials - electrical characteristics and generation

For a complete list of videos, visit our video library