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Author Question: In following a solutions strategy for B2B services, solution effectiveness can be enhanced by the ... (Read 31 times)

fbq8i

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on: Jun 28, 2018
In following a solutions strategy for B2B services, solution effectiveness can be enhanced by the supplier by
 A) Laying out a blueprint to guide employees on creating a solution
  B) Documenting the history of prior customer solution engagements
  C) Developing complimentary incentives for all of the staff that may be involved
  D) All of the answer choices

Question 2

Hybrid service offerings
 A) May be a combination of services and products.
  B) Have inelastic demand.
  C) come from a well-managed new-service-development process.
  D) All of the answer choices.


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pami445

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Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

A


fbq8i

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Reply #2 on: Jun 28, 2018
Thank you


pami445

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Reply #3 on: Jun 28, 2018
No problemo


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