In following a solutions strategy for B2B services, solution ...

[fbq8i]

In following a solutions strategy for B2B services, solution effectiveness can be enhanced by the supplier by
 A) Laying out a blueprint to guide employees on creating a solution
  B) Documenting the history of prior customer solution engagements
  C) Developing complimentary incentives for all of the staff that may be involved
  D) All of the answer choices

Question 2

Hybrid service offerings
 A) May be a combination of services and products.
  B) Have inelastic demand.
  C) come from a well-managed new-service-development process.
  D) All of the answer choices.

[pami445]

Answer to Question 1

D

Answer to Question 2

A

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Thank you

[pami445]

No problemo