Author Question: Which of the following statements regarding the perishability of services is incorrect? A) Capacity ... (Read 98 times)

Arii_bell

  • Hero Member
  • *****
  • Posts: 596
Which of the following statements regarding the perishability of services is incorrect?
 A) Capacity is a substitute for inventory.
  B) The demand for services is often predictable and consistent.
  C) If capacity is set for peak demand, a service inventory must exist to supply the highest level of demand.
  D) All of the answer choices.
  E) Both capacity is a substitute for inventory and if capacity is set for peak demand, a service inventory must exist to supply the highest level of demand.

Question 2

The concept of tangibility helps the manager to:
 A) focus clearly on the firm's total market offering.
  B) recognize that a change in one of the elements of the marketing offering may completely change the offering in the view of the customer.
  C) determine how a service will be marketed.
  D) all of the answer choices.



komodo7

  • Sr. Member
  • ****
  • Posts: 322
Answer to Question 1

E

Answer to Question 2

D



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Adult head lice are gray, about ? inch long, and often have a tiny dot on their backs. A female can lay between 50 and 150 eggs within the several weeks that she is alive. They feed on human blood.

Did you know?

The longest a person has survived after a heart transplant is 24 years.

Did you know?

Certain rare plants containing cyanide include apricot pits and a type of potato called cassava. Fortunately, only chronic or massive ingestion of any of these plants can lead to serious poisoning.

Did you know?

This year, an estimated 1.4 million Americans will have a new or recurrent heart attack.

Did you know?

Bacteria have flourished on the earth for over three billion years. They were the first life forms on the planet.

For a complete list of videos, visit our video library