« previous next »

Author Question: Hybrid service offerings can be classified on the basis of whether the provider promises to perform ... (Read 52 times)

809779

  • Hero Member
  • *****
  • Posts: 579
on: Jun 28, 2018
Hybrid service offerings can be classified on the basis of whether the provider promises to perform a deed or to achieve a certain performance outcome.
 
 Indicate whether the statement is true or false

Question 2

Research suggests that among the service quality dimensions, responsiveness is most important to customers.
 
 Indicate whether the statement is true or false


vseab

  • Sr. Member
  • ****
  • Posts: 323
Reply #1 on: Jun 28, 2018
Answer to Question 1

True

Answer to Question 2

False


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.

Did you know?

In 1885, the Lloyd Manufacturing Company of Albany, New York, promoted and sold "Cocaine Toothache Drops" at 15 cents per bottle! In 1914, the Harrison Narcotic Act brought the sale and distribution of this drug under federal control.

Did you know?

Disorders that may affect pharmacodynamics include genetic mutations, malnutrition, thyrotoxicosis, myasthenia gravis, Parkinson's disease, and certain forms of insulin-resistant diabetes mellitus.

Did you know?

Throughout history, plants containing cardiac steroids have been used as heart drugs and as poisons (e.g., in arrows used in combat), emetics, and diuretics.

Did you know?

There are more nerve cells in one human brain than there are stars in the Milky Way.

DNA replication is the basis for the perpetuation of life through time DNA replication is the basis for the perpetuation of life through time
Many ideologies stem from older theories. The ideas of the philosophers are simplified. Ideologies Many ideologies stem from older theories. The ideas of the philosophers are simplified. Ideologies
Tag identify that the power has been removed and service work is being done. Tag identify that the power has been removed and service work is being done.
Connecting cables and a computer to perform off-board programming. Connecting cables and a computer to perform off-board programming.
Structural basis for selective inhibition of COX-2 Structural basis for selective inhibition of COX-2
Kinetic basis for preferential excision of mismatched nucleotides by a 3’ exonuclease site distant Kinetic basis for preferential excision of mismatched nucleotides by a 3’ exonuclease site distant
Video: Chloroplast Structure & Light Dependent Reactions (Photosystem 1 and 2 Cyclic Electron Flow)

For a complete list of videos, visit our video library