Author Question: Whenever possible, the salesperson should avoid letting the customer determine the best option for ... (Read 57 times)

mspears3

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Whenever possible, the salesperson should avoid letting the customer determine the best option for resolving the complaint.
 
 Indicate whether the statement is true or false

Question 2

Business marketing relationships vary in terms of their closeness or degree of collaboration. Transactions that are almost, if not entirely, void of a close, collaborative relationship:
 A) do not involve the exchange of money.
  B) involve long-term, contractual commitments.
  C) are one-time exchanges of value between two parties with no prior or subsequent interaction.
  D) intend to move each partner toward the attainment of some long-term strategic goal.
  E) none of the answer choices



l.stuut

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Answer to Question 1

F

Answer to Question 2

C



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