« previous next »

Author Question: LaTosha is very good at getting customers to purchase her company's products. However, her customers ... (Read 188 times)

eruditmonkey@yahoo.com

  • Hero Member
  • *****
  • Posts: 546
on: Jun 28, 2018
LaTosha is very good at getting customers to purchase her company's products. However, her customers are usually dissatisfied with the performance of the products, even though they perform as well if not better than the competition's products. Which of the following is most likely the problem:
 a. LaTosha is setting her customers' expectations too high.
  b. LaTosha's customers are hard to satisfy.
  c. LaTosha isn't doing a good job of prospecting.
  d. LaTosha's company makes inferior products.
  e. LaTosha is setting her customers' expectations too low.

Question 2

Customer touchpoint critical steps include
 A) inspiration.
  B) perception
  C) sharing.
  D) both inspiration and sharing.


cloudre37

  • Sr. Member
  • ****
  • Posts: 332
Reply #1 on: Jun 28, 2018
Answer to Question 1

A

Answer to Question 2

D


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Long-term mental and physical effects from substance abuse include: paranoia, psychosis, immune deficiencies, and organ damage.

Did you know?

The use of salicylates dates back 2,500 years to Hippocrates's recommendation of willow bark (from which a salicylate is derived) as an aid to the pains of childbirth. However, overdosage of salicylates can harm body fluids, electrolytes, the CNS, the GI tract, the ears, the lungs, the blood, the liver, and the kidneys and cause coma or death.

Did you know?

Sperm cells are so tiny that 400 to 500 million (400,000,000–500,000,000) of them fit onto 1 tsp.

Did you know?

As many as 28% of hospitalized patients requiring mechanical ventilators to help them breathe (for more than 48 hours) will develop ventilator-associated pneumonia. Current therapy involves intravenous antibiotics, but new antibiotics that can be inhaled (and more directly treat the infection) are being developed.

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Take a good look at this woman Take a good look at this woman
When teenagers live in single-parent homes, a good relationship with grandparents is related to ... When teenagers live in single-parent homes, a good relationship with grandparents is related to ...
Selected Natural Products Selected Natural Products
A good disinfecting solution you can make yourself consists of 1 part bleach to 10 parts water. A good disinfecting solution you can make yourself consists of 1 part bleach to 10 parts water.
Good Old War - Part Of Me [Audio] Good Old War - Part Of Me [Audio]
Nuts are also a good source of dietary fibre Nuts are also a good source of dietary fibre
Video: Arthritis

For a complete list of videos, visit our video library