When a company experiences negative publicity, it's best for them ...

[torybrooks]

When a company experiences negative publicity, it's best for them to ignore the situation. By addressing false claims, they're only keeping the story alive in the press.
 
 Indicate whether the statement is true or false

Question 2

After sensing and interpreting a message, the salesperson should begin evaluating the message before responding to it.
 
 Indicate whether the statement is true or false

[eliasc0401]

Answer to Question 1

false

Answer to Question 2

T

[torybrooks]

Thanks for the timely response, appreciate it

[anyusername12131]

Gracias!