The most common form of CRM arrangement involves a company ...

[cmoore54]

The most common form of CRM arrangement involves a company contributing to a designated cause every time a customer undertakes some action:
 a. to market the company brands.
 b. that thwarts negative publicity.
 c. that supports the company and its brands.
 d. to help the cause.

Question 2

Sarah just received a free trial sample of a bath gel. This is an example of:
 a. direct sampling.
 b. direct marketing.
 c. guerrilla marketing.
 d. personal selling.

[pocatato]

Answer to Question 1

c

Answer to Question 2

a

[cmoore54]

Wow, this really help

[nyrave]

Thanks for the timely response, appreciate it