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Author Question: With respect to quality dimensions for services, which of the following refers to the ease of ... (Read 25 times)

sarasara

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on: Jun 28, 2018
With respect to quality dimensions for services, which of the following refers to the ease of contact with service personal?
 a. access
 b. communication
 c. reliability
 d. competence

Question 2

A reason that media globalization is one of the major changes advertisers and advertising agencies have to address is:
 a. Production budgets for international advertisements are on the rise.
 b. Consumers have become more empowered through the uses of global media.
 c. Standardized audience measurement and pricing carries over from the U.S.
 d. National borders do not exist for contemporary media.


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bitingbit

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Reply #1 on: Jun 28, 2018
Answer to Question 1

a

Answer to Question 2

d


sarasara

  • Member
  • Posts: 521
Reply 2 on: Jun 28, 2018
:D TYSM

diana chang

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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