Graphics should be used only to illustrate key findings and when ...

[Arii_bell]

Graphics should be used only to illustrate key findings and when they allow insights into data that might not be seen otherwise.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

________ is the result of analysis and segmentation by customer value.
 a. Proactive customer service
  b. Automated customer service
  c. Differentiated customer service
  d. None of these is correct.

[shaquita]

Answer to Question 1

True

Answer to Question 2

c