All of the following are activities in a salesperson may engage except _____.
a. message customization
b. listening to prospects
c. pitching to journalists
d. demonstrating a product in use
e. communicating with clients
Question 2
A TV set-top box that requires consumers to punch a button to record their television viewing is known as a _____.
a. program monitor
b. people meter
c. scanner
d. tracking device
e. diary