Author Question: The likelihood that people will remain customers is known as the _____ rate. a. discount b. ... (Read 36 times)

Engineer

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The likelihood that people will remain customers is known as the _____ rate.
 a. discount
  b. retention
  c. acquisition
  d. attrition
  e. lifetime

Question 2

Regulators have been most active in the area of _____.
 a. advertising
  b. personal selling
  c. sales promotion
  d. packaging
  e. publicity



ricroger

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Answer to Question 1

b

Answer to Question 2

a



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