Word-of-mouth communication is not especially important when ...

[HCHenry]

Word-of-mouth communication is not especially important when people are choosing restaurants and automotive, medical, and personal services such as hair care.
 
 Indicate whether the statement is true or false

Question 2

Among all the tools of public relations that a company might use, which one focuses specifically on employees?
 a. a press release
  b. a feature story
  c. a company newsletter
  d. a sponsored event

[nhea]

Answer to Question 1

False

Answer to Question 2

C