Author Question: Direct marketing can provide consumers access to a range of products and services right in their own ... (Read 66 times)

savannahhooper

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Direct marketing can provide consumers access to a range of products and services right in their own homes, which many customers consider to be a valuable trait nowadays.
 
 Indicate whether the statement is true or false

Question 2

All of the following are important concerns of business customers except
 A) achieving a specific level of quality in the products offered to target markets.
  B) obtaining a level of quality that meets specifications.
  C) obtaining products that exceed specifications to ensure the best possible product performance.
  D) obtaining products for which the quality level is consistent.
  E) supporting customers with services they expect.



hollysheppard095

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Answer to Question 1

T

Answer to Question 2

C



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