Author Question: One of the downsides of setting consumers' expectations with evaluations of products or services is ... (Read 77 times)

futuristic

  • Hero Member
  • *****
  • Posts: 638
One of the downsides of setting consumers' expectations with evaluations of products or services is that they tend to pay closer attention to negative aspects during consumption, and therefore, provide less-favorable quality and satisfaction evaluations.
 
 Indicate whether the statement is true or false

Question 2

In equity theory, consumers are more dissatisfied if they perceive the problem to be permanent rather than temporary.
 
 Indicate whether the statement is true or false



kristenb95

  • Sr. Member
  • ****
  • Posts: 318
Answer to Question 1

T

Answer to Question 2

F



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

The Food and Drug Administration has approved Risperdal, an adult antipsychotic drug, for the symptomatic treatment of irritability in children and adolescents with autism. The approval is the first for the use of a drug to treat behaviors associated with autism in children. These behaviors are included under the general heading of irritability and include aggression, deliberate self-injury, and temper tantrums.

Did you know?

Though newer “smart” infusion pumps are increasingly becoming more sophisticated, they cannot prevent all programming and administration errors. Health care professionals that use smart infusion pumps must still practice the rights of medication administration and have other professionals double-check all high-risk infusions.

Did you know?

Symptoms of kidney problems include a loss of appetite, back pain (which may be sudden and intense), chills, abdominal pain, fluid retention, nausea, the urge to urinate, vomiting, and fever.

Did you know?

Women are 50% to 75% more likely than men to experience an adverse drug reaction.

Did you know?

There are more nerve cells in one human brain than there are stars in the Milky Way.

For a complete list of videos, visit our video library