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Author Question: Services are frequently consumed rather than possessed. This characteristic of service is associated ... (Read 33 times)

vicky

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Services are frequently consumed rather than possessed. This characteristic of service is associated with which of the following?
 a. Service capacity
 b. Perishability
 c. Intangibility
 d. Customer involvement

Question 2

________ measures an individual's natural tendency to engage in and enjoy thinking and effortful intellectual pursuits.
 a. Need for cognition
 b. Locus of control
 c. Need for cognitive closure
 d. Self-monitoring
 e. Need for humor



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epscape

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Answer to Question 1

c

Answer to Question 2

a




vicky

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Reply 2 on: Jun 29, 2018
Great answer, keep it coming :)


Hdosisshsbshs

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  • Posts: 315
Reply 3 on: Yesterday
Wow, this really help

 

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