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Author Question: Services are frequently consumed rather than possessed. This characteristic of service is associated ... (Read 45 times)

vicky

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  • Posts: 586
on: Jun 29, 2018
Services are frequently consumed rather than possessed. This characteristic of service is associated with which of the following?
 a. Service capacity
 b. Perishability
 c. Intangibility
 d. Customer involvement

Question 2

________ measures an individual's natural tendency to engage in and enjoy thinking and effortful intellectual pursuits.
 a. Need for cognition
 b. Locus of control
 c. Need for cognitive closure
 d. Self-monitoring
 e. Need for humor


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epscape

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Reply #1 on: Jun 29, 2018
Answer to Question 1

c

Answer to Question 2

a


vicky

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  • Posts: 586
Reply 2 on: Jun 29, 2018
Gracias!

nanny

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Reply 3 on: Yesterday
Wow, this really help

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