Author Question: The most important source of customer communication a company should monitor is a. formal customer ... (Read 422 times)

Redwolflake15

  • Hero Member
  • *****
  • Posts: 569
The most important source of customer communication a company should monitor is
 a. formal customer surveys.
  b. complaints.
  c. compliments.
  d. e-mail.
  e. direct customer contact.

Question 2

For purchasers just beginning international sourcing efforts, the use of a full-service trading company may actually result in a lower total cost for international purchases compared with performing each activity individually.
 
 Indicate whether the statement is true or false



Cnarkel

  • Sr. Member
  • ****
  • Posts: 339
Answer to Question 1

B

Answer to Question 2

true



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Patients who cannot swallow may receive nutrition via a parenteral route—usually, a catheter is inserted through the chest into a large vein going into the heart.

Did you know?

Vital signs (blood pressure, temperature, pulse rate, respiration rate) should be taken before any drug administration. Patients should be informed not to use tobacco or caffeine at least 30 minutes before their appointment.

Did you know?

About 80% of major fungal systemic infections are due to Candida albicans. Another form, Candida peritonitis, occurs most often in postoperative patients. A rare disease, Candida meningitis, may follow leukemia, kidney transplant, other immunosuppressed factors, or when suffering from Candida septicemia.

Did you know?

There are more bacteria in your mouth than there are people in the world.

Did you know?

A cataract is a clouding of the eyes' natural lens. As we age, some clouding of the lens may occur. The first sign of a cataract is usually blurry vision. Although glasses and other visual aids may at first help a person with cataracts, surgery may become inevitable. Cataract surgery is very successful in restoring vision, and it is the most frequently performed surgery in the United States.

For a complete list of videos, visit our video library