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Author Question: Consumer and industry groups are free to make attempts at shaping and restricting the advertising ... (Read 124 times)

audie

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  • Posts: 532
on: Jun 29, 2018
Consumer and industry groups are free to make attempts at shaping and restricting the advertising process, but in reality have little voice or power compared to the federal government.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

A(n) ______________ is a chronologically ordered representation of the steps that compose the service performance from a _______________ point-of-view.
 Fill in the blank(s) with correct word


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Kimmy

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Reply #1 on: Jun 29, 2018
Answer to Question 1

False

Answer to Question 2

Service Script, Customer's


audie

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  • Posts: 532
Reply 2 on: Jun 29, 2018
Great answer, keep it coming :)

kthug

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Reply 3 on: Yesterday
Excellent

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