C.A.R.E. stands for: a. communication, awareness, rapport, ...

[Shelles]

C.A.R.E. stands for:
 a. communication, awareness, rapport, efficiency
  b. communication, awareness, rapport, expertise
  c. company loyalty, awareness, rapport, efficiency
  d. communication, awareness, role-playing, expertise

Question 2

The Internet enables service organizations to qualify and target narrow segments of customers in novel and interactive ways.
 
 Indicate whether the statement is true or false

[carlsona147]

Answer to Question 1

B. C.A.R.E.. refers to several ingredients of the franchisor-franchisee relationshipcommuni cation, awareness, rapport, and expertise.

Answer to Question 2

T