Which of the following is not considered a principle of waiting? ...

[humphriesbr@me.com]

Which of the following is not considered a principle of waiting?
 a. Empty minutes are long minutes.
  b. Unknown minutes are shorter.
  c. Waits for valued outcomes seem shorter.
  d. Overpromising shortens reasonable waits.
  e. In-process minutes are shorter.

Question 2

All of the following are characteristics of franchisees without legal problems except:
 a. they are involved in their first business undertaking
  b. they have legal counsel review the franchising agreement
  c. they have conducted an independent market survey before purchasing a franchise
  d. they request appropriate modifications to standard agreements

[stillxalice]

Answer to Question 1

d

Answer to Question 2

A. See Table 18-2 for illustration.