Author Question: A researcher is asking managers and line workers questions such as what type of problems they ... (Read 52 times)

geodog55 · **on:** Jun 29, 2018

A researcher is asking managers and line workers questions such as what type of problems they experience, where they are most likely to experience them, who is responsible for them, and how the problems get resolved. Asking these what, where, who, when, why, and how questions to get a better understanding of his client's business decision-making situation is an example of using _____.
a. peeling techniques
b. iceberg technique
c. 80/20 techniques
d. interrogative techniques

Question 2

Field interviewing services are research suppliers that specialize in gathering data.

Indicate whether the statement is true or false