_______(is) are statements of how the retailer plans to ...

[BRWH]

_______(is) are statements of how the retailer plans to positively affect customers, employees, suppliers, and other stakeholders.
 a. Dialogue
  b. Co-productions
  c. Target initiatives
  d. Value propositions
  e. Co-creations

Question 2

If post-purchase resentment is not identified and rectified by the retailer, it may produce a short-term negative image problem for the retailer, but never a long-term problem.
 
 Indicate whether the statement is true or false

[momtoalll]

Answer to Question 1

D

Answer to Question 2

F

[BRWH]

TYSM

[xiaomengxian]

Gracias!