« previous next »

Author Question: The concept that employees must not only serve customers, but also other employees, is: a. ... (Read 20 times)

dbose

  • Hero Member
  • *****
  • Posts: 597
on: Jun 29, 2018
The concept that employees must not only serve customers, but also other employees, is:
 a. empowerment.
 b. servant leadership.
 c. customer orientation.
 d. a total focus approach.
 e. an internal approach.

Question 2

What type of question is the following?In which section of your American Airlines flight from Chicago to Frankfurt, Germany, did you sit? ___ First Class ___ Business class ___ Coach
 a. Loaded
 b. Determinant-choice
 c. Open-ended
 d. Leading


briezy

  • Sr. Member
  • ****
  • Posts: 347
Reply #1 on: Jun 29, 2018
Answer to Question 1

b

Answer to Question 2

b


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

The Romans did not use numerals to indicate fractions but instead used words to indicate parts of a whole.

Did you know?

IgA antibodies protect body surfaces exposed to outside foreign substances. IgG antibodies are found in all body fluids. IgM antibodies are the first type of antibody made in response to an infection. IgE antibody levels are often high in people with allergies. IgD antibodies are found in tissues lining the abdomen and chest.

Did you know?

Patients who have undergone chemotherapy for the treatment of cancer often complain of a lack of mental focus; memory loss; and a general diminution in abilities such as multitasking, attention span, and general mental agility.

Did you know?

When intravenous medications are involved in adverse drug events, their harmful effects may occur more rapidly, and be more severe than errors with oral medications. This is due to the direct administration into the bloodstream.

Did you know?

Serum cholesterol testing in adults is recommended every 1 to 5 years. People with diabetes and a family history of high cholesterol should be tested even more frequently.

Difficulties in applying the morphological species concept Difficulties in applying the morphological species concept
Water striders serve as a model organism for the study of sexual conflict between males and females. Water striders serve as a model organism for the study of sexual conflict between males and females.
Concept Care Map Concept Care Map
Leukemia. A blood smear from a patient suffering from leukemia demonstrates the abundance of enlarge Leukemia. A blood smear from a patient suffering from leukemia demonstrates the abundance of enlarge
Many gasoline service stations have signs posted warning customers to place plastic fuel containers ... Many gasoline service stations have signs posted warning customers to place plastic fuel containers ...
Single-serve cups of infant formula Single-serve cups of infant formula
Video: Role of transport in a cell

For a complete list of videos, visit our video library