In an attempt to generate a sale and to build repeat business, a ...

[xroflmao]

In an attempt to generate a sale and to build repeat business, a salesperson should help the customer define his/her problems or needs when the customer has a(n):
 a. explicit choice criteria.
  b. well-defined choice criteria.
  c. no active product choice criteria.
  d. inadequate or vague choice criteria.
  e. choice criteria in conflict.

Question 2

A retailer who employs the two-pronged approach to managing primarily concentrates on data and facts that have already been collected.
 
 Indicate whether the statement is true or false

[trog]

Answer to Question 1

D

Answer to Question 2

F

[xroflmao]

Wow, this really help

[tkempin]

Thanks for the timely response, appreciate it