When a process crosses functional boundaries, there is a risk ...

[misspop]

When a process crosses functional boundaries, there is a risk that no one actually owns or takes responsibility for the entire process.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Heuristics that relate particular variables with possible channel structures should be viewed as:
 a. Rather clear-cut prescriptions for choosing channel structures.
  b. Of very little value in channel design decisions.
  c. A rough reflection of fairly typical relationships among variables affecting channel structure.
  d. Good quantitative devices for choosing channel structures.
  e. Part of the management science class of techniques for choosing channels.

[pallen55]

Answer to Question 1

True

Answer to Question 2

C

[misspop]

Thanks for the timely response, appreciate it

[rachel]

Wow, this really help